Every order is handled and shipped from our UK warehouse within 5-7 business days from the day of purchase - if you need your item to be shipped within a specific faster timeframe please contact our support team.
Shipping Cost & Time Table
| DESTINATION
|
ORDER VALUE |
SHIPPING COST |
DELIVERY TIME |
| United Kingdom |
Under £30 |
£5 |
2 Business Days |
| United Kingdom |
Over £30 |
FREE |
2 Business Days |
| Europe |
Under £60 |
£10 |
3-5 Business Days |
| Europe |
Over £60 |
FREE |
3-5 Business Days |
| US & Worldwide |
Under £80 |
£13 |
5-7 Business Days |
| US & Worldwide |
Over £80 |
FREE |
5-7 Business Days |
- All our orders both domestic and international are handled by Royal Mail with tracked service - if you do not receive an automatic email within 24 hours from the fulfilment of your order, please contact us to send you your tracking number for your ease of mind.
- We are unable to deliver to PO Boxes.
We accept payments with all major Debit or Credit Cards as well as PayPal.
We also have partnered with KLARNA to offer the following two options to make your shopping experience better:
- Buy Now Pay In 30 Days
- Buy Now Pay In 3 Monthly Instalments
You can find all choices at checkout.
If you need any help or have any questions please contact our support team.
Free Returns
We support Free Returns - no restocking fee - for 30 Days after the day of purchase if you changed your mind. Please contact our team before you proceed with the return of your order and we will help you with your query within a business day.
If the 30 days from the day of your purchase have passed, we also accept returns with a £7 restocking fee.
Due to the new worldwide circumstances we do not accept returns of used items for hygienic reasons. All items should be unworn and in the original packaging.
After we receive your returned items, we will inspect them and we will contact you about the issuing of your refund to the payment method you used for your purchase.
In case of a faulty item we will need pictures of the item before we initiate the return process and we can either issue a full refund or issue a gift cart of the same amount for the free purchase of the replacement item.
Every purchase for items on 30% discount or more are considered final and we do not accept returns or exchanges unless the item is faulty before it is used.
